At Wood and Barrel Co., we strive to ensure timely delivery of your orders while maintaining the highest quality standards. Please review our shipping policy below for details on processing and delivery:
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Shipping Timeline
- In-Stock Items: Most items that are in stock will be shipped via ground shipping within 5 business days from the date of your order.
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Made-to-Order Items: Items that are custom-made or made-to-order will be shipped via freight shipping within 60 days. These items require additional time for production to ensure the highest quality craftsmanship.
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Shipping Costs
- Shipping costs are determined based on the rates assessed by the carrier and are calculated at checkout. These costs depend on the weight, dimensions, and destination of your order.
- Any applicable taxes and duties are the responsibility of the customer.
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Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the delivery status of your package.
- Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the delivery status of your package.
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Delivery Issues and Damages
- If you experience any issues with the delivery of your order, please contact our customer service team for assistance.
- In the event that any items are received with damages, an insurance claim will need to be filed. Please retain all packaging materials and document the damage to facilitate the claims process.
Thank you for choosing Wood and Barrel Co. We appreciate your business and are committed to providing you with exceptional products and service. If you have any questions about our shipping policy, please do not hesitate to reach out to our customer service team.
